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Music On Hold | Free 16-Minute Audio Report Answers All Major Questions and Concerns Regarding On Hold Messaging - Give me 16 minutes and I'll give you an education to help you make the best decision for your business, even if it's not with us. New to Custom Messaging and Music on Hold? Learn what is custom on hold messaging? And how is it used? How much does it cost? - Short report on the most common questions asked when getting your feet wet in an easy to read format. If you're new to music on hold, then start right here. Message On Hold | The Little Legal Mistake That Can Cost You As Much As $150,000 in Fines - Most business owners do not know what is and what is not legal regarding on hold music and copyright infringement. Find out what you need to know about the law right now to avoid costly fines. Avoiding Common Pitfalls When Using Music On Hold for Your Business - Just another confusing subject to learn about? Not quite. Find out the 20% of facts that make up 80% of importance to you. How to Avoid Long Term Contracts When Buying On Hold Messaging - We already know you don't like being bound by contracts, especially for something so affordable and simple. Learn more about pricing models. Music On Hold | 7 Do's and Don'ts When Putting Your Callers On Hold - Quick guide for busy professionals that gives you the "meat and potatoes" of putting callers on hold and leaves off "the fixins." On Hold Messaging and Music | How to Make Money Simply By Putting Customers On Hold - Yes, it's true! Read this quick cut sheet to learn how to increase your bottom line by actually putting people on hold. Custom Music On Hold | The 7 Vital Facts You Must Know About Your Callers - Again, a short but highly concentrated white paper on the most important facts you need to know about your callers to make the best decisions for your business. |
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Music On Hold Tips | 7 Do's and 7 Don'ts When Putting Your Callers On Hold
Here's where the “ rubber meets the road ” about music on hold so please listen up. There are a vital few things that you must do AND a vital few things you must NOT do, when placing callers on hold. Learn what they are below... 7 “ Don'ts ” When Dealing With Your On Hold Callers: • Don't put your callers on hold in silence because 70% hang up within the first minute • Don't put you callers on hold in silence because they hate it and it costs you money in lost sales • Don't put your callers on hold in silence because it makes you look amateur and unprofessional • Don't put your callers on hold using a radio or music CDs because it is illegal and the legal fines are very steep (up to $150,000 per song) • Don't alienate callers and indirectly send good business to your competitors • Don't think that first time callers aren't skeptical, jaded, paranoid and untrusting because THEY ARE! Don't give them a reason to justify their expectations • Don't do nothing after reading this report. Act now, while this is fresh in your mind.
7 “ Do's ” When Dealing With Your On Hold Callers: • Do replace the Silence or Radio and/or Music CDs on hold with a custom, and professional, on hold production. • Do give your on hold listeners something entertaining to listen to while waiting on hold (custom on hold messaging). • Do show them that their call is important by letting them know that they are on hold, and you'll be back to the line shortly. • Do choose to impress your callers and reduce your hang ups with a custom, and professional, on hold production. ( Music on hold ) • Do take the opportunity to communicate with your “ captive audience ” and help them learn how your products and services can help make their lives better, meanwhile increase your profitability . • Do realize that a custom on hold production is a small investment to make in exchange for reduced hang-ups, more informed / happier callers, and increased profitability. • Do decide to take action TODAY and learn how you can make your business better by using custom on hold productions . It's easy.
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