7 Do's and Don'ts When Putting Your Callers On Hold...

Here's where the “rubber meets the road” so listen up. There are a vital few things that you must do AND a vital few things you must NOT do, when placing callers on hold. Learn what they are below...

7 “Don'ts” When Dealing With Your On Hold Callers:

•  Don't put your callers on hold in silence because 70% hang up within the first minute

•  Don't put you callers on hold in silence because they hate it and it costs you money in lost sales

•  Don't put your callers on hold in silence because it makes you look amateur and unprofessional

•  Don't put your callers on hold using a radio or music CDs because it is illegal and the legal fines are very steep (up to $150,000 per song)

•  Don't alienate callers and indirectly send good business to your competitors

•  Don't think that first time callers aren't skeptical, jaded, paranoid and untrusting because THEY ARE! Don't give them a reason to justify their expectations

•  Don't do nothing after reading this report. Act now, while this is fresh in your mind.

7 “Do's” When Dealing With Your On Hold Callers:

•  Do replace the Silence or Radio and/or Music CDs on hold with a custom, and professional, on hold production.

•  Do give your on hold listeners something entertaining to listen to while waiting on hold (custom on hold messaging).

•  Do show them that their call is important by letting them know that they are on hold, and you'll be back to the line shortly.

•  Do choose to impress your callers and reduce your hang ups with a custom, and professional, on hold production.

•  Do take the opportunity to communicate with your “ captive audience ” and help them learn how your products and services can help make their lives better, meanwhile increase your profitability .

•  Do realize that a custom on hold production is a small investment to make in exchange for reduced hang-ups, more informed / happier callers, and increased profitability.

•  Do decide to take action TODAY and learn how you can make your business better by using custom on hold productions. It's easy.

What to do next...

Check out my 16-minute audio report that covers, in more detail, everything you need to know to make the best decision for your organization. You can get it below for a limited time.

New & Free 16-Minute
Audio Report Reveals:

• What is Custom On Hold Messaging? How is it used?
  How much does it cost?
  
  
• 7 "Do's and Don'ts" of Putting Customers / Prospects On Hold
  
  
• How to keep on hold callers from hanging up before you can help them with their needs
  
  
• How to avoid the little legal mistake that can cost you as much as $150,000 in fines (Get the audio report for this point alone)
  
  
• How to use on hold time to sell more of your products and services that your customers don't know about
  
  
• How to impress callers and make your business look more professional and trustworthy, even if you aren't a Fortune 500 company
  
  
• How to avoid common pitfalls when getting custom on hold messaging for your business
  
  
• What to do to get custom on hold messaging for your company without paying a fortune, and, how to avoid being locked into a long-term contract with monthly payments

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