What are the benefits of Custom On Hold Messaging?

Custom on hold messaging services are valuable to your business because:

1) it keeps you from looking amateur
2) it helps business impress callers
3) it reduces hang ups
4) it replaces silence
5) it replaces the radio (which is not legal to use)
6) it entertains and informs the caller
7) it increase caller retention
8) it makes you look larger and more stable as a business
9) it impresses your peers and even your family & friends
10) it increase sales (most important benefit)

How does on hold messaging work?

Custom on hold messaging is played back automatically over your phone system when the HOLD button is pressed on any phone. Generally, it is used to entertain and educate the caller while being placed on hold. The production is played back via a CD player or a professional on hold message player. Some advanced phone systems, like IP based solutions, do not need a playback device and an audio file is simply uploaded onto the phone system.

The most common media used for on hold messaging today are CDs or Mp3 files.

What do you offer me?

We offer "full service solutions" which means we'll do everything for you, including provide the on hold player as well as the on hold message. This includes script writing, voice production, licensed music, editing & production, and unlimited rework until satisfied and a 100% 90-day money back guarantee.

What if I already have a player? Can I buy just custom or non-custom on hold messages?

Yes. Please call to discuss your exact need at 1-877-422-1051.

What is your pricing schedule?

Custom On Hold Messaging prices can be located by clicking HERE. Impress Callers offers more value because with every purchase you get a complete solution that is easy and affordable for your business. Moreover, we offer a "buy-out" purchasing model freeing your from long-term binding contracts.

Why should I buy from you?

1) Because we offer hundreds of samples to review to prove the quality of the on hold production. Review productions HERE.

2) Because currently we have 60+ testimonials of satisfied customers. Review every testimonial by clicking HERE.

3) Because we offer a 100% risk free buying environment. You can request a full refund within 90 days of purchase.

4) Because we offer a 5-7 day turnaround of your production and offer unlimited changes until satisfied.

5) Because we take care of everything for you and make it easy for you to get custom on hold messaging for an affordable investment.

Why should I believe what you're saying?

Well, to be honest, since we don't know each other, maybe you shouldn't. But, please click HERE to review our 55+ satisfied customer testimonials which can prove to you the value we give to customers. Also, click please HERE to listen to our audio samples so you can see the quality of our work first hand.

What can you guarantee?

We guarantee a 100% RISK FREE buying environment. If you are not completely and utterly satisfied, for ANY reason, you may contact us within 90 days from your purchase date, and receive a FULL refund. No hard feelings. No questions asked. Who else offers such a robust guarantee? Heck, who even offers a guarantee at all? You may request a refund by clicking HERE.

How is payment processed?

Payment is processed via credit card using 128-bit SSL encryption technology, and all transactions are 100% protected and secure. Guaranteed.

All major credit cards accepted.

How can I contact you?

You can contact us via phone, fax, email, by clicking HERE. Live chat is also available on all pages.

Do I have to pay a monthly fee for this service?

No. You pay for your production ONCE with nothing more to buy ever. We also offer easy pay plans that allow you to break up payment into 2 payments to help your cash flow if needed. Restrictions apply. Play your production as long as you like; yours to keep. Always avoid long term contracts (with monthly payments) where possible.

What if I want a refund?

Please send a refund request by clicking HERE. Remember, we want you to be 100% satisfied and risk nothing when working with us.

How can I listen to samples of your work?

We have HUNDREDS of audio samples available from virtually every industry. You can review them all by clicking HERE. Search by business category.

How Long are the Message / Music Productions?

Each custom message "production" is 100% custom and includes four custom minutes of total messaging and music. We do everything for you too: We professionally write your script (you edit and approve), you choose your fully licensed music from hundreds of choices online, and you can use male or female voices (or both at no extra cost).

What is your music jukebox? How can I listen to it?

Our online jukebox is where you (as a client of ours) can listen and choose your music that will accompany your custom messaging on hold. You can listen to the Jukebox by clicking HERE. All music is fully licensed. (Proof available)

Read the importance of using fully licensed music on hold HERE.

How long will it take to get my production made?

You complete production will be completed in only 3-4 days or less from when we receive your approved script.
(Which we write for you and you simply correct as needed)

Incidentally, you can make unlimited changes to your production until 100% satisfied. You have full control of the entire process.

What player choices do I have? Do I have to buy one from you?

You do NOT have to buy a player from us to use our custom on hold message productions. If you do need a playback device, you can review all our professional on hold players by clicking HERE. If you need advice, we'll discuss it. Also, we'll call your phone provider on your behalf to ask all the "technical questions" to help save you time and money if needed.